Frequently Asked Questions

General

Why Choose Rare Cuts?

Five simple reasons:

  1. Always Fresh, Never Frozen
  2. All Natural - No Hormones, Pesticides, Steroids or Antibiotics
  3. Every Cut is Aged a Minimum of 20 Days
  4. 100% Vegetarian Fed Diets
  5. Only USDA Prime and Choice+ is Acceptable

Any one who knows anything about meat will tell you that the better an animal is treated, the better the resulting product will be. We choose from the best farms and ranches across the nation to ensure that your cuts are not only consistent, but some of the best tasting cuts you will ever have in your life.

How are your prices so much cheaper compared to other meat retailing sites? There has to be a catch!

No catch. No cutting corners. We use a very unique and innovative business model that allows us to purchase at price points lower than many of our competitors. We have developed a model which allows us to order alongside others on large ranch and farm order. This provides us an opportunity to purchase at lower price points. We then pass the savings on to you.

We are also extremely focused on yield management, meaning that nothing goes to waste. For example, a tenderloin consists of a center cut, a head, a tail and a chain. Some folks would just use the center cut to make a few filets and then grind or sell of remnants at drastically reduced prices. Not us. We sell the filets, the head as a netted tenderloin, tenderloin tails and then hand grind the chains for our spectacular ground filet mignon. By selling each and every piece, our costs for that single filet mignon is drastically reduced, saving you time and money!

What if I don't see something that I want?

Just give us a call at 504-267-4687 or shoot us an email at neworleans@rarecuts.com. We constantly rotate a small amount of specialty cuts into our physical store - from Elk to Bison to Alligator and everything in between. We will be happy to work with you for whatever Rare Cut you may desire.

What cut should I buy?

Good question! It all depends on exactly what you're looking for. If you want one of the best piece of meat in the world, the Wet Aged Wagyu Strip is a solid choice. Want something classic? Try a Wet Aged Boneless Filet. We can guide you in the right direction, but ultimately, the choice is yours.

Want some more help? Give us a call at 504-267-4687 or email us at neworleans@rarecuts.com and we'll be happy to assist you. We've also made this handy "Steak Matrix" below. Feel free to use it as a reference to pick out the perfect cut.

Shipping

How is my order packed and shipped?

In order to maximize freshness, all of our product is hand cut and trimmed, then individually sealed in an air-tight, vacuum-sealed pouch. Your order is then packed in an insulated container with frozen gel packs. Everything is packaged and shipped to withstand up to 48 hours of unrefrigerated shipping.

Don't worry though, every order is shipped overnight via UPS and will arrive within 24 hours of being processed at our store.

Where's My Order? I ordered it on XXX day!

Whoa! Don't panic. We process and ship all of our products on Wednesday of each week. We do this for one major reason: We refill our store with the freshest meat every Tuesday. We want to ensure that your order is packed and out the door less than 24 hours after it arrives.

Our guarantee is to provide you with the freshest product possible. If you don't receive your order, please give us a call at 504-267-4687 or email us at neworleans@rarecuts.com so we can work with you to get your order to you ASAP.